If you open your package and notice that something is missing – like a manual, a cable, or another important part – don't panic. You haven't lost your mind or ordered only half a product. 😅
These situations are rare, but sometimes a single part gets left in the box or the logistics gods decide to play hide and seek.
The solution is easy: contact our customer service at info@valco.fi. Tell us which part is missing and our team will quickly figure out where the missing piece ended up. In most cases the missing part is sent to you promptly as a follow-up delivery.
In short: if your package isn't quite complete, get in touch – we'll make sure all the parts find their way to you.
