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How do I pay for a VMK20 order?

Updated Reviewed by Valco's support team

Symptom

Customer doesn't know how to pay for a VMK20 order in the online store or what payment methods are available.


Quick Fix

Choose your preferred payment method at checkout and follow the instructions to the end.

We want your money. That's the whole point of this operation. You get headphones, we get money for the Death Star, everyone wins. But first you have to actually pay, and thankfully that's no more complicated than the checkout line at a hot dog stand.

How does paying work?

Once you've added the VMK20 to your cart at valco.fi, hit checkout. There you'll find the payment options, and you pick whichever suits you.

We've got basically every method people use to hand over their money these days:

  • Bank transfer: Nordea, OP, Danske, S-Pankki, Handelsbanken, Aktia, POP, Säästöpankki, Oma Säästöpankki, Ålandsbanken. If you've got a Finnish bank account, it's on the list.
  • Card payment: Visa and Mastercard. Enter your card details and confirm. Works like everywhere else.
  • MobilePay: Handy if your phone's already in your hand. Which it always is.
  • Installments: If 169 euros in one go feels steep, you can split it into smaller chunks. At checkout you'll see the installment options and their terms. Somebody's got to finance our Ferraris and child support payments, but it doesn't have to happen all at once.
  • Invoice: Pay later, if you trust yourself that much.

Payments are processed by Paytrail or Klarna depending on the situation, so your money gets where it's going safely.

How to actually pay

  1. Go to valco.fi and add the VMK20 to your cart
  2. Click the cart icon and go to checkout
  3. Fill in the delivery address and contact info
  4. Choose a delivery method
  5. Choose a payment method: click the option you want
  6. Follow the payment provider's instructions to the end
  7. Wait for the confirmation email, it arrives within a few minutes

Important: don't close your browser mid-payment. If the page hangs or bounces you back to the store, the payment might not have gone through. Check your email. If no confirmation showed up, the order probably didn't succeed.

If the payment doesn't go through

Sometimes payments just stall. Annoying, but usually the reason is mundane:

  • Bank session timed out: You were too slow. Log in again and move a bit quicker.
  • Card declined: Check that the card hasn't expired and that online purchases are enabled. Some banks require separate approval.
  • Browser acting up: Try a different browser or clear your cache. An incognito window sorts it out more often than you'd think.
  • Installment plan not approved: The credit decision happens automatically. If it doesn't go through, try a different payment method.

If the order looks stuck mid-process, you can just start over. You won't get charged twice. An incomplete payment cancels itself automatically.

If nothing works

Send us a message at info@valco.fi and tell us what happened. Attach any error message or screenshot if you have one. We'll sort it out.

Your money's good with us, we just want to make sure it actually gets to us. Every cent brings us one step closer to that Death Star.

Still stuck?

We get it — technology should just work. If these steps didn't help, our support team is ready. Include the following when reaching out:

  • Your product model and firmware version
  • A description of the issue
  • Steps you've already tried from this article

Small disclosure: we're a tiny company and none of us has time to hand-write all these articles, so they were generated by AI. Some of it is bound to be total crap. If this article is wrong, misleading, or just bad, flag it for us — we go through the flagged ones and either fix them or kill them.

Valco VMK20 wireless headphones
Discontinued

VMK20

In stock

Still available second-hand with full warranty service from Valco's store.

Valco VMK15 wireless headphones

VMK15

€139.00In stock

VMK15 vastamelukuulokkeet ovat täydellinen valinta pienipäisille muoti-ikoneille ja kaikille, jotka eivät halua näyttää robottisotilaalta. Kevyt ja kompakti on-ear-malli istuu nätisti ilman, että sangan väliin tarvitsee tunkea villasukkia tai vaahtomuovisia virityksiä. Äänigurumme Jasse on hionut soundin kohdilleen, ja yli 50 tunnin akunkesto varmistaa, että voit kuunnella vaikka kokonaisen äänikirjan yhteen putkeen – jos pysyt hereillä.

View in store

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