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How does Valco test headphones?

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Customer wants to know how Valco's quality assurance works


Quick Fix

We measure, we listen, and then Jasse listens again.

Testing headphones sounds simple. Stick some music on, nod your head, and go "yeah, sounds good". That's not how it works. Well okay, we do get to that part eventually – but only after a long process.

First, we measure

Every Valco headphone goes through the test bench. Frequency response, impedance, sensitivity, phase, harmonic distortion – all the numbers a normal person never wants to understand. But they all need to be spot on before anyone listens to anything.

Measurements tell us whether a headphone is technically in spec. They don't tell us whether it sounds good. And there's the problem. The frequency response can look perfect on paper, but the headphone still sounds like the singer is inside a bucket. That's why measurements alone aren't enough.

Then we listen

Jasse Kesti is Valco's sound designer. His ears are insured – we won't tell you the amount, but let's just say you could buy a few used Alfa Romeos with that money (which would break down within a week, like Henri's car).

Jasse's job is to listen to every production batch and compare it to the reference. He listens to the same tracks over and over, at different volumes, across different genres. Classical, metal, podcasts, ASMR – everything real people actually listen to. If something's off, it goes back to the test bench to figure out where the deviation is coming from.

This is the stage where the big brands cut corners. An algorithm tweaks the EQ curve to "good enough" and a million units roll off the assembly line. We have a human listening. It's slower and more expensive, but you can hear the difference.

What about mechanical durability?

A headphone can sound like the best thing in the world, but if the headband snaps in half after three months, it's useless. That's why we also test physical durability.

Headbands get bent. Hinges get opened and closed thousands of times. Cushions get exposed to moisture and heat. Nordell speakers have been dunked in water so many times that the test tank is starting to look like a small water park.

For the VMK series headphones, we separately test noise cancellation performance in different environments – office noise, airplane hum, public transport. ANC needs to work where people actually use their headphones, not in the silence of a lab.

Why does this matter?

A 14-person company can't hide behind a brand. If we sell rubbish, it shows immediately. There's no billion-dollar marketing budget to bury bad reviews. Every headphone that leaves our hands is a business card.

That's why we test more than we'd have to. And that's why we have our own repair service in Kajaani – because no matter how well we test, electronics are electronics. Sometimes things break. When they do, we fix them instead of chucking them in the bin.

Every purchase funds not only better testing, but also our Death Star. It's currently about 0.4% complete. Thank you for your patience.

Still stuck?

We get it — technology should just work. If these steps didn't help, our support team is ready. Include the following when reaching out:

  • Your product model and firmware version
  • A description of the issue
  • Steps you've already tried from this article

Small disclosure: we're a tiny company and none of us has time to hand-write all these articles, so they were generated by AI. Some of it is bound to be total crap. If this article is wrong, misleading, or just bad, flag it for us — we go through the flagged ones and either fix them or kill them.

Valco VMK25 premium ANC headphones

VMK25

Out of stock

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