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Headphones won't charge – what should I do?

Updated

If your headphones are acting stubborn and refuse to charge, don't worry – you're not alone, and they're not stuck forever! 😎

First, it's worth checking the basics:

• The cable is securely connected to both the headphones and the charger.

• The power source is working (try a different outlet or USB port).

• There's no dust or other debris in the charger or headphone ports that could prevent contact.

If everything seems fine, also try resetting your headphones – sometimes a small reset can bring the device back to life.

If charging still doesn't start, contact our customer service at info@valcoaudio.com. Our minions will help you check the situation and tell you if the device needs servicing or if there's a little trick to get the charging working again.

In short: check connections and cleanliness, try resetting, and if charging still doesn't get rolling, send us a message – we'll make sure your headphones come back to life! ⚡🎧

Still stuck?

We get it — technology should just work. If these steps didn't help, our support team is ready. Include the following when reaching out:

  • Your product model and firmware version
  • A description of the issue
  • Steps you've already tried from this article

Small disclosure: we're a tiny company and none of us has time to hand-write all these articles, so they were generated by AI. Some of it is bound to be total crap. If this article is wrong, misleading, or just bad, flag it for us — we go through the flagged ones and either fix them or kill them.

Valco VMK20 wireless headphones
Discontinued

VMK20

Out of stock

Still available second-hand with full warranty service from Valco's store.

Valco VMK15 wireless headphones

VMK15

In stock

VMK15 vastamelukuulokkeet ovat täydellinen valinta pienipäisille muoti-ikoneille ja kaikille, jotka eivät halua näyttää robottisotilaalta. Kevyt ja kompakti on-ear-malli istuu nätisti ilman, että sangan väliin tarvitsee tunkea villasukkia tai vaahtomuovisia virityksiä. Äänigurumme Jasse on hionut soundin kohdilleen, ja yli 50 tunnin akunkesto varmistaa, että voit kuunnella vaikka kokonaisen äänikirjan yhteen putkeen – jos pysyt hereillä.