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The Nordell MK3 light turns blue after pressing the 3D button

Updated

Symptom

Pressing the 3D button turns the speaker’s LED light blue, even though it should only toggle the 3D sound mode on or off.


Quick Fix

Update the device firmware with the Valco app and the light will behave as it should again.

The Nordell MK3 light turns blue after pressing the 3D button

So you pressed the 3D button and the speaker light decided to turn blue. No worries – it’s not an alert about a nuclear reactor overheating and the speaker isn’t shifting to another dimension. The issue is known and the fix is easy.

Why does the light turn blue?

Older firmware versions of the Nordell MK3 have a bug where pressing the 3D button messes up the LED status indicator. The speaker thinks it’s in a different state than it really is – a bit like on a Monday morning before coffee.

In practice, the light shows blue because the software misinterprets the 3D mode switch and jumps to the wrong LED state. The 3D audio effect itself may still work just fine in the background. So the fault is cosmetic, but it’s annoying when the device doesn’t do what it promises.

How to fix it

Fortunately, the fix is simple – update the firmware. Here’s how:

  1. Download the Valco app to your phone (available for iOS and Android)
  2. Turn on the Nordell MK3 and connect it to your phone via Bluetooth
  3. Open the app and let it detect the speaker
  4. Check for updates – the app will tell you if a newer firmware is available
  5. Install the update and leave the speaker alone during the update. Do not turn it off mid-way, no matter how much you feel like pressing buttons
  6. Restart the speaker after the update

After the update, the 3D button works as it should: press once and 3D mode turns on. Press again and it turns off. The light honestly shows which state it’s in.

Note: Keep at least 30% battery charge in the speaker before updating. A firmware update interrupted by a dead battery is about as fun as a wet sock.

If the update doesn’t help

If you’ve updated the firmware and the light still misbehaves, try these as well:

  • Factory reset: Turn the speaker off, hold the power button for 10 seconds. The speaker forgets everything and starts from a clean slate.
  • Check the Bluetooth connection: Remove the speaker from your phone’s Bluetooth list and pair again (hold the M button for 5 seconds to enter pairing mode).

If the light still has a mind of its own, send us a message at info@valco.fi. Include your order number and, ideally, snap a photo or a short video of the situation. We’ll sort it out – in Kajaani we fix speakers, we don’t throw them in the lake.

Though blue is indeed a beautiful color. Depression Blue, our favorite. But it should show the correct state and not just paint art.

Still stuck?

We get it — technology should just work. If these steps didn't help, our support team is ready. Include the following when reaching out:

  • Your product model and firmware version
  • A description of the issue
  • Steps you've already tried from this article

Small disclosure: we're a tiny company and none of us has time to hand-write all these articles, so they were generated by AI. Some of it is bound to be total crap. If this article is wrong, misleading, or just bad, flag it for us — we go through the flagged ones and either fix them or kill them.

Nordell MK3 Bluetooth speaker

Nordell MK3

In stock

Loistava bluetooth-soitin työ_ukoille, paljuhommiin tai vaikka lahjaksi. Nordell MK3 on todistetusti virtsankestävä ja sen voi hyvin ottaa mukaan vaikka kylpyyn tai sängyn alle rytmittämään makuuhuoneen eroottisia hetkiä sopivalla ääniraidalla. Tämä on hyvä kampe myös työkäyttöön, sillä siinä on sisäänrakennettu mikrofoni, jolloinka sen voi nakata vaikkapa neukkarin pöydälle. Jos näitä ostaa kaksi, niin ne saa langattomasti paritettua SUPERSTEREOIKSI. Lisäksi ostamalla kaksi, säästät rahaa.