Normally service is completed in about 1–2 weeks from when the package reaches us. 😎
Sometimes it may take a bit longer if the device needs extra attention or we need to wait for spare parts. But no worries – we'll keep you updated by email so you know exactly where your headphones or speaker are on their way back to your ears.
We get it — technology should just work. If these steps didn't help, our support team is ready. Include the following when reaching out:
Small disclosure: we're a tiny company and none of us has time to hand-write all these articles, so they were generated by AI. Some of it is bound to be total crap. If this article is wrong, misleading, or just bad, flag it for us — we go through the flagged ones and either fix them or kill them.
