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How to fix the VMK25 headband cushion coming loose?

Updated

Symptom

The headband cushion of your VMK25 headphones has started to gape, is coming loose at the edges, or the outer material has worn through. A familiar issue especially after over a year of active use.


Quick Fix

Replace the headband cushion with a new one – you can get it from the Valco online store or the service point in Kajaani.

How to fix the VMK25 headband cushion coming loose?

The headband cushion is smiling. A classic. This is by far the most common VMK25-related inquiry, so you’re not alone. The cushion is a consumable — it’s the part that rests on the top of your head for hours every day and takes on sweat, oils, and mechanical stress. At some point it gives in. That’s life.

Good news: this is not a death sentence for your headphones.

Why does the cushion come loose?

The headband cushion is attached to the band with glue and a mechanical fit. When you use the headphones daily — especially if you travel a lot or sweat heavily — the outer material starts to fatigue. Protein leather (that faux leather) doesn’t last forever, no matter how much you wish it would.

Most common reasons:

  • Normal wear. A year or two of active use and the cushion starts to flake or gape at the edges. This is perfectly expected.
  • Sweat and skin oils. These corrode protein leather over time. In summer heat, the process speeds up.
  • Mechanical stress. If the headband spreads a lot when putting it on, the cushion stretches and the adhesive fails at the edges.

Let’s be frank: deterioration of a cushion after more than a year of use is wear, not a manufacturing defect. The warranty covers clear material defects — so if the cushion comes loose within the first few months under normal use, that may be a warranty case.

How to fix it

Replacing the headband cushion is an easy job:

  1. Order a new headband cushion from the Valco online store (valco.fi) or contact service. The cushion is an inexpensive spare part.
  2. Remove the old cushion. Gently pull it off the headband. Do not use sharp tools — your fingers are enough.
  3. Clean the headband surface. Wipe off the old glue residue with a damp cloth. Let it dry.
  4. Fit the new cushion in place. It snaps into the groove of the headband. Press the edges firmly.

The whole operation takes maybe two minutes. That’s less time than it takes to make coffee.

If the earpads look tired as well

When you’re replacing the headband cushion, take a look at the earpads too. They come off with a twist (bayonet mount) and the new ones snap into place. If the headphones have been in heavy use for two or three years, it’s worth replacing both sets of pads at the same time. Fresh pads also improve ANC performance because the seal gets better.

If that doesn’t help

If the headband cushion still won’t stay in place after replacement, or there’s something mechanically wrong with the headband itself — a crack, a bend, something else suspicious — contact us:

  • Email: info@valco.fi
  • Include: a photo of the issue and the order number

Our service in Kajaani can fix the tougher cases too. We don’t throw headphones away just because a cushion has failed. The big brands might — we won’t.

And remember: every spare part purchase funds 0.000001% of our Death Star. Thank you for your contribution to galactic security.

Still stuck?

We get it — technology should just work. If these steps didn't help, our support team is ready. Include the following when reaching out:

  • Your product model and firmware version
  • A description of the issue
  • Steps you've already tried from this article

Small disclosure: we're a tiny company and none of us has time to hand-write all these articles, so they were generated by AI. Some of it is bound to be total crap. If this article is wrong, misleading, or just bad, flag it for us — we go through the flagged ones and either fix them or kill them.

Valco VMK25 premium ANC headphones
Discontinued

VMK25

Out of stock

Still available second-hand with full warranty service from Valco's store.

Valco VMK25.2 premium ANC headphones

VMK25.2

In stock

VMK25.2 on vastalause nykyteknologialle: näissä kuulokkeissa ei ole tekoälyä, sykemittareita tai raivostuttavia hipaisukytkimiä. Olemme keskittyneet vain pyhään kolminaisuuteen: studiotason äänenlaatuun, täydelliseen istuvuuteen ja massiiviseen akunkestoon. Vaikka ulkokuori on tuttu ja turvallinen, uusi teknologia pellin alla tekee tästä kiistatta parhaan kuulokkeemme. Valco on valinta sinulle, joka haluat kuunnella musiikkia, etkä säätää asetuksia.